Terms & Conditions

Customer Support Centre Pune

Last Updated: September 2026

These Terms and Conditions govern your use of the Customer Support Centre Pune website and services. By accessing our website or requesting services, you agree to comply with these Terms and Conditions.

1. Acceptance of Terms

By using this website, submitting a service request, or contacting our customer support team, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

2. Nature of Services

Customer Support Centre Pune provides appliance assistance, diagnostics, inspection, maintenance, and repair support services through independent technicians and service professionals.

Service availability may vary depending on location, appliance type, technician availability, and other operational factors.

3. Inspection Charges

A standard inspection or visit charge of ₹249 may apply for technician visits.

Inspection charges are payable regardless of whether repair work is approved or completed unless otherwise specified at the time of booking.

4. Estimates & Pricing

Repair costs cannot be confirmed until a technician performs an inspection and diagnosis.

5. Service Appointments

Appointment times are estimates and may be subject to delays due to traffic conditions, technician scheduling, weather conditions, or unforeseen circumstances.

We will make reasonable efforts to keep customers informed regarding appointment updates.

6. Customer Responsibilities

Customers agree to:

7. Warranty

Certain services may include a limited service warranty. Warranty coverage depends on the nature of the repair and parts used.

Warranty does not apply to:

8. Parts Replacement

If replacement parts are required, customers will be informed before installation.

Availability of parts may vary by appliance model and manufacturer.

9. Limitation of Liability

Customer Support Centre Pune shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

Our total liability shall be limited to the amount paid for the specific service request where permitted by applicable law.

10. Website Usage

Users agree not to:

11. Intellectual Property

All website content, text, graphics, layout, design elements, and branding materials are protected by applicable intellectual property laws and may not be copied, reproduced, or distributed without permission.

12. Third-Party Brands & Trademarks

Any brand names, logos, trademarks, or product references displayed on this website belong to their respective owners.

Such references are used solely for identification and informational purposes.

13. Service Area

Services are primarily offered within Pune, Maharashtra, and surrounding serviceable locations. Availability may vary based on operational coverage.

14. Cancellation Policy

Customers may request cancellation before technician dispatch. Cancellation requests made after dispatch may be subject to applicable visit charges.

15. Privacy

Use of this website and services is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in the Privacy Policy.

16. Changes to Terms

Customer Support Centre Pune reserves the right to modify these Terms and Conditions at any time without prior notice. Updated terms will be published on this page.

17. Contact Information

Customer Support Centre Pune
Phone: 92253 20553
Location: Pune, Maharashtra
Business Hours: 8:00 AM – 8:00 PM

Disclaimer

Customer Support Centre Pune is an independent appliance support provider. We are not affiliated with, authorized by, endorsed by, or associated with any appliance manufacturer, brand owner, or trademark holder.

All trademarks, logos, product names, and brand names mentioned on this website belong to their respective owners and are used solely for identification purposes.